Account Deletion

Last updated: 30 April 2026

This page answers three common questions about deleting your PickCup account. For full detail, see our Privacy Policy.

How do I delete my account?

In the app: go to Profile → Settings → Delete Account, then confirm when prompted.

By email: if you cannot use the app, send a deletion request from the email address linked to your account to support@pickcup.co. We may ask you to verify your identity before completing deletion.

What happens to my data?

After you delete your account, we remove your personal information and in-app activity tied to that account — such as your profile, match predictions, squad memberships, scores, and leaderboard data — from our active databases. The service will no longer retain your account or personal content for ordinary app use.

Copies that exist in encrypted backups may be purged gradually according to our backup rotation schedule; see the next section for timelines.

How long does it take?

• Active databases: your personal data is permanently removed from our active databases within up to 30 days of your deletion request being processed.
• Backups: residual copies in encrypted backups are purged according to our backup rotation schedule, typically within no longer than 90 days.

For questions or data-protection requests, contact us at support@pickcup.co.